Our vision
Helping foster relaxation & rejuvenation among busy women
••••
Unwind with Candles
24/7 Aromantheraphy
Give the Perfect Token
Self Care is to
Give the World the Best of You
Made with love and the finest ingredients for soft luscious skin!
customer testimonials
I hadn’t bought a candle in years simply because the scents just weren’t appealing and you’d barely smell them when lit. I came across the Baby Powder scented candle and had to try it, the fragrance was so delicate but distinct even before lighting the candle. It was so exquisitely beautiful too, simple yet elegant, I thought “there’s no way I’m leaving without this candle” lol! Once I lit it I was overjoyed, it smelled divine.
The pillows and candles are fantastic! The pillows are stitched to perfection and the customer service is wonderful. Will definitely be shopping again!
I got the Hazelnut and Humming fragrance candles to sample. Not being much of a candle person, I deliberately lit the candle the same evening that my review was to be given.... that was a month ago. The sample became my first purchase lol, it was much more appealing than I anticipated. It filled the entire room within 40 SECONDS of the burn time! The hazelnut pleasantly wraps around you and follows you through the room as a ballet dancer dances with her ribbons. Truly it was an awesome experience... i'm a candle lady now.
I LOVE these throw pillows. They are professionally done, durable materials (the covers are all lined for extra durability) they truly deserve 5 stars. The prices are truly affordable especially for the quality you are receiving. They complimented my living room perfectly and added an extra glam.
Love the pillows! Bought a pillow combo for my niece and she absolutely LOVED it. The quality of the pillows are simply impeccable.
Meet Our Awesome Team
Jamila | Accounting
Elly | Founder
Derwin | Production
FAQs
Refund, Returns and Exchanges
We truly hope you love and enjoyed what you ordered, however in case you didn’t—we’ll send you a new size, color, or style, or issue you a quick refund.
For Refund and Exchanges please contact me within 14 days of delivery.
Items must be shipped backed within 30 days of delivery. Please ensure items is not damaged and in original package.
You will have to pay for the return shipping fee.
Shipping and Handling
Products are shipped in approximately 2 to 5 days of receiving your order. We package and ship your order as soon as we get credit card authorization and verification.
We deliver throughout Trinidad straight to your door. Tobago deliveries are delivered via TTPOST.
International orders are delivered via DHL.
PLEASE NOTE: We cannot offer free shipping or free returns on international orders.
Changing or Cancelling Your Order
Please contact us immediately after placing your order, and we’ll do everything we can to accommodate your request.
Orders are processed extremely quickly, so the time window for changes or cancellations is very short.
If you cancel an item purchased with a promotion or special deal, you may not be eligible to receive that promotion or discount again.
Miscellaneous
Tracking & Changes
Make sure you have these two pieces of information handy:Your order number (find it in the order or shipping confirmation email you received)The email address you used during the checkout process.
Do the following:Open the email that confirmed your order has shipped, and click the “Track Package” link.
NOTE: If you don’t have your order number, contact us.
Why Sign up for an Account?
Time is precious. An online account smoothes and speeds your shopping path, leaving you more time to enjoy your purchases.
Here’s what you get:
Easy Sign Up: You can sign in with a single username and password, collect all your items in the same shopping bag, and check out just once.
Faster Checkout: Your billing information is securely saved so you don’t have to enter it again and again.
Quick access to addresses you use often: All your shipping addresses are saved, so they’re ready when you are.
Order tracking and review: You can follow the progress of a current order and look back at your past orders.
The latest info on sales and new arrivals: If you choose, we email you updates about your favourite merchandise or what’s going on at all our stores.
Email, call, or write a letter—we’re always happy to hear your comments and answer your questions.
For immediate help on common issues such as returns or order status, send us an email.
To Send an Email
Info@ellyhomedecor.com
Choose a subject line to help us route your email to the right department. We do our best to respond by email within one business day. If you need a faster response, please call us at 1.868.267.7050.
For questions about a specific order, include as many details as you can, such as the order number.
Mail a letter
Elly Home Decor
LP #83 Bertram Trace Valencia,
Trinidad and Tobago.
